Dividable into three sections, the ballroom hosts differently sized meeting rooms for around 100 people each. All guests are under the resort's all-inclusive package known as "Unlimited Luxury." Discover the many activities and water sports included in your stay that will make your family getaway at Dreams Playa Mujeres extra special. * We thought the food was great (in spite of the mixed reviews we'd read)- Gaucho and Fusion were our favorite restaurants, but we really didn't have a bad meal. Do you think the preferred rooms are worth it? Victor in the buffet was very attentive- we made it a point to eat breakfast in his section each day. She was very pleased with her always-fresh and independently made options (and never once got a tummy ache!). Kids running free everywhere. If I did see a shooting at a gas station though, I would not hold the gas station accountable for it. We stayed in a family suite (basically two adjoining rooms) with a tropical view, but even that tropical view provided us a peek at the ocean.While I could write a book about all of our experiences, I'll stick to some highlights from our visit:* Bike tour was great, but get there early to sign up if you're interested. People need to know this is going on so they can make their own decisions about travel. It comfortably slept our family of 5. Also I believe there was a shooting at Secrets a while back, maybe last year. Service was subpar, even tipping service was still poor, so we stopped tipping. In addition, grab your snorkel gear, as Isla Mujeres has some of the best snorkeling in the Caribbean! That means that you can always find a great deal for Dreams Playa Mujeres Golf & Spa Resort. Sometime it would be stocked each day, and sometimes they would forget to re-stock water or some other item that was missing. We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. Security and safety is a concern. Another tourist told how he and his daughter cowered on the floor as the gunmen stormed the beach. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This is the main reason that we would return to Dreams Playa Mujeres as it truly felt like an extension of home! Please see our partners for more details. If you are trying to escape for awhile, the Upper-Level pool near the Mermaid Swim-Up Bar was a more quiet and relaxing place to go. My next email is going to be to Unlimited Vacation Club with my attorney to try and get my money back because of the way these resorts are run. Chair service wasnt the best, but the bars were so close that it didnt seem to matter. Yes, Dreams Playa Mujeres Golf & Spa Resort offers free parking. If I had one complaint, it would be the lack of nightlife. Golf lessons are also possible, and golf aficionados may want to check out the unlimited golf course package offered. We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. March 26 there was a shooting at Dreams Playa (ta && ta.queueForLoad ? Open daily from 10 a.m. 6 p.m. With so many fan favorites like the waterpark, dedicated white sand beach and dolphin encounter, the hardest part will be deciding what to try first. If you go keep your head on a swivel We just got back, and am sick to my stomach at how sour our trip was. If you do get into a restaurant your dinner will take at least 2.5 hours on the positive-food is good at Mezes. There are ten dining experiences available, all with a different ambiance, dress code, and cuisine. We were right near a shooting on the beach, the first part of March. The clubs activities are all about the surrounding nature, science, and exploration, including treasure hunts, sandcastle contests, and a theater. more. Even the massive deployment of federal police and troops have done little to slow things down. World Cafe is the all-day international buffet, while a la carte options provide Mexican, Japanese, French, and Brazilian steakhouse dishes. Was a very traumatic experience and of course was encountered our second day of our 8 day trip. We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. The Dreams Spa by Pevonia gives guests the ultimate escape, luxury, and relaxation. This stay has listed several different cleanliness practices. Sometimes the room would be cleaned early in the morning. Get an answer from Dreams Playa Mujeres Golf & Spa Resort staff and past guests. Other times, it would just be getting cleaned as we were returning back to get ready for dinner. Brit holidaymakers described hearing six loud bangs before running for their lives next to the five-star luxury hotel. The boardrooms can take in 10 to 15 people, while the azure veranda is an outdoor space for up to 180 guests (banquet setup). Food took forever to come, can find staff even to get water refilled. Avoiding high towers given the resort a much more laid back and relaxing feel. Discover genuine guest reviews for Riu Palace Costa Mujeres - All Inclusive along with the latest prices and availability - book now. Our primary goal was to get a chance to relax together as a family in an atmosphere that was comfortable and fun for all 16 of us. Unfortunately the worst happened a shoot out at the beach , no one explained anything to us and it was terrible to see and hear guests commenting on the incident. Kids' and teens' clubs receive positive feedback. It is very on-brand with great cleanliness and customer service. Archery. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Thanks for your inquiry . From a breathtaking oceanside ceremony to a lively cocktail hour to a private dinner reception, Dreams Playa Mujeres Golf & Spa Resort wedding packages provide all the elements of the picture-perfect event along with special touches that will pamper you beyond the wedding day. Because we all have different priorities when we imagine the perfect family vacation, Ill disclose what is important to us. Our request was granted and the resort even surprised us in that 3 of our guest rooms had an adjoining terrace between one another. The shooting happened at the edge of that resort. Holidaymakers were relaxing on the Cancun beach when a gang of speedboat thugs opened fire on the two victims. * Family photos with Adventure Photos- I pre-scheduled this, and our pictures are gorgeous. When 4 gun shots via vendors were shooting at each other on the beach. There weren't enough bikes for everyone, so Ricardo went to the resort next door to get more, so nobody would miss out. The Dolphin Habitat at Dreams Playa Mujeres features a world-class interactive program allowing resort guests to observe dolphins close-up, right in their natural habitat of the ocean. Starting at 602 square feet (56 square meters), rooms are spacious and all have at least L-shaped pullout couches, desks, and queen or king-size beds. We picked Dreams Playa Mujeres for its assortment of all-inclusive and multi-generational activities and amenities. Thanks for your tips! All-inclusive food and drinks. Our favorite restaurant was Maris, the fresh seafood restaurant, and Fusion, the Japanese hibachi. Was a miserable experience and def did not feel like a vacation. Despite this, noise isn't an issue. It's fantastic and if I were you I wouldn't cancel my trip. Delphinus Playa Mujeres. We were in mid week of our vacation celebrating my daughters birthday , then everything went sour. For this reason, I feel confident in sharing this review as we do have experiences off of which to compare our stay. Guests and operations were not affected.The safety of our guests is always our top priority. Thank you! Although a spa, golf course, and romantic rooms draw some couples, most guests are families with kids. Do you have a story for The Sun Online news team? Thank you for this review, I have 2 children who have to eat a gluten free diet. Clickhereto upload yours. Massages and treatments include a Watsu pool for underwater massages, saunas, facial treatments, full salon service, and a fitness center. Check-in time is 3:00 PM and check-out time is 12:00 PM at Dreams Playa Mujeres Golf & Spa Resort. This is the version of our website addressed to speakers of English in Canada. It's not required, but the staff really earns it, and they are so appreciative. elish in elevated concierge service, exclusive access to the Preferred Club lounge and designated areas throughout the resort, an upgraded suite in premium location and enhanced room amenities. Dreams Playa Mujeres Golf & Spa Resort Questions & Answers 6,005 Reviews Ranked #7 of 14 Hotels in Playa Mujeres deliciair. Tripadvisor performs checks on reviews. No offer of anything for this crazy situation, and i brought people who were interested in joining and they will never go to a property owned by AM resorts ever again because of the way this was handled. Dreams Playa Mujeres features 65,000 square feet of inviting swimming pools, an on-site water park, live entertainment, world-class golf greens, soothing spas, oversized luxurious suites, and an incredible interactive Dolphin Habitat. Copy Link. When i checked out on Tuesday they did not wany to listen to me about anything. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. The grounds and buildings are beautiful, and the employees we met were all very service-oriented. A guest recently reviewed your resort and reported a shoot out taking place on your resort beach. Budget Travelers: Prices are higher than other family all-inclusive resorts, especially during peak travel times. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It's a 30-minute drive from downtown Cancun and Hotel Zone, and although the beach isn't quite as nice as those found in the Hotel Zone, it's pleasant. Unfortunately, food receives mixed reviews. This gorgeous Mexican island is known for its white coral beaches, scuba diving, and sea turtle sanctuary. Food is great. Some of our favorite amenities at Dreams Playa Mujeres include: The Dreams Playa Mujeres beach is gorgeous and well-tended to. Singles: May feel overwhelmed by all of the families and larger groups. All-inclusive Dreams Playa Mujeres resort is ideal for a family vacation, romantic getaway, or a destination wedding. Gluten-free offerings are made and prepared separately, and are never put out in the general buffet area to risk cross-contamination. More often than not, adults make up the former category,, Cancun might have a bit of a reputation as a party-centric beach bonanza popular with young adults, but sometimes, visitors just want to get away from it all. Part of our group was there and ran towards the hotel, it was crazy scary and guests were just never informed or even told that the area was secured or even what had happened. They could also careless that we have been to various amstar resorts twice a year for the past four years.We go to AMStar resorts twice a year for the past 4 years and this will be our last. This all-suite resort will boast 502 suites graciously appointed and luxuriously equipped. All adult guests (+18 years old) from . document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hi, I'm Jen - founder of the award-winning travel blog, Travel With A Plan! Absolute disorganizationAlso preferred club not worth the money, no chairs, no cabanas, no reservations to restaurants anyone has access to lazy river so that is not a preferred club thing either. I'm not one to complain but or lady at check in was brutally slow and rude. Catch some rays poolside, enjoying the breathtaking views of the Caribbean Sea on our beachfront or take part in more exciting recreation. About 10k north of Beloved according to Google Maps. After all, its your vacation. To drive alongside the seashore on your way to the hotel, take the Carretera Aeropuerto Rd to Punta Nizuc Cancun Rd and turn onto Carretera Cancun/Tulum Mexico 307. Ask sstanziola79 about Dreams Playa Mujeres Golf & Spa Resort, Ask Ladygigi305 about Dreams Playa Mujeres Golf & Spa Resort, Ask Echst about Dreams Playa Mujeres Golf & Spa Resort, Ask Kristy M about Dreams Playa Mujeres Golf & Spa Resort, Ask mbinx about Dreams Playa Mujeres Golf & Spa Resort, Great property, terrible handling of a shooting on the Beach, Ask jmodaff52 about Dreams Playa Mujeres Golf & Spa Resort, We compared the lowest prices from 16 websites, Grand Palladium Costa Mujeres, All Inclusive Resort & Spa, We compared the lowest prices from 18 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 14 websites. The hotel just seemed to sweep it under the rug. Playa del Norte Isla Mujeres is the closest landmark to Dreams Playa Mujeres Golf & Spa Resort. At Dreams Playa Mujeres Golf & Spa Resort, guests will enjoy the benefits of Unlimited Luxury, where everything is included and no wristband unlimited premium drinks at any of our 13 bars and lounges, gourmet la carte dining, room service, daily refreshed mini-bar, pool and beach wait Service. In this article, well share our tell-all Dreams Playa Mujeres review! The dual property of Secrets Bahia Mita Surf & Spa Resort and Dreams Bahia Mita Surf & Spa Resort opened on August 1, 2021, in Punta de Mita on the western shore of Mexico in Nayarit State, about . Nightlife spots such as Coco Bongo and Senor Frog's are a 35-minute drive away, while the Cancun International Airport is a 40-minute car ride. Huge twist as cops 'seize phone' of woman who believes she's Madeleine McCann, Major change for Tesco shoppers from today - how to avoid paying more, Former Neighbours star dies suddenly and unexpectedly aged 58, Jesy Nelson breaks silence on Little Mix feud and says 'we haven't spoken', News Group Newspapers Limited in England No. This was a highlight for the kids and adults alike! A dolphin habitat on-site is available for Dreams and Secrets guests to visit. Look no further for an honest Dreams Playa Mujeres review and the best tips for your visit! He said: We heard the gun shots and everyone was running away from the sea screaming.". Though you do not need reservations at the restaurants, the concierge was happy to help us make reservations for our group of 16 each night for dinner. The massive 600-room property offers plenty of features, with five swimming pools, swim-up bars six restaurants, and a spa and fitness center. Food can be delivered to guest accommodation. Wave runners and jet skis*. The pretty white-sand beach is peaceful, lined with loungers under umbrellas and palapa-shaded daybeds. Complimentary transportation and green fees at the adjoining Playa Mujeres Golf Course. If someone was shot at the Hyatt Regency downtown, would you hold the Hyatt responsible? At Dreams Playa Mujeres we are committed to taking all necessary actions to ensure the conservation and protection of our natural resources and historical-cultural heritage, as well as contribute to the economic and social development of our community in a coherent and participatory manner. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. Make it a point to get to know the Entertainment Team members. Ive never been shot at before, so it was traumatizing for me and my family. Top questions about Playa Mujeres. We found the Brazillian style served meats to be too undercooked for our liking. In fact, it is our sixth all-inclusive that weve visited overall. The vendor and a lifeguard were rushed to hospital after the drive-by shooting outside the five-star Riu Dunamar resort in Playa Mujeres, just north of Cancun. Then I see it was the mainland, and that the hotel messed with the crime scene and moved the shell casingsand Im like, yup, business as usual. Dreams Playa Mujeres Golf & Spa Resort Share. As you know, tropical vacations are a big investment in money and time. The victim managed to dodge the bullets as he cowered in a nearby restaurant. Having traveled in a group, we used the different colors to help keep track of whos cup was whos. By proceeding, you agree to our Privacy Policy and Terms of Use. Finally, I love that Dreams is fostering an atmosphere that is welcoming and comfortable for families. The closest major airport to fly into for your visit to Dreams Playa Mujeres is in Cancun, Mexico. Rooms are contemporary, spacious, and beachy, outfitted with sitting areas, flat-screen TVs, rainfall showers, and whirlpools -- many of the terraces. Thanks, Dreams, for a great vacation! My family of 5 were on the beach cabanas apart of the Preferred club. All-inclusive rates cover 10 dining and drinking options with French, Japanese, and Mexican fare and top-shelf liquor. Wi-Fi is free and there are event spaces for wedding and meetings. Kids and teens can have their own adventure. Ample features include multiple pools -- two infinity pools, six whirlpools, and a water park -- an elegant spa, modern gym, live performances and daily activities, and a golf course. Reservations are hard to come by and it is first-come, first-serve. Teens will enjoy the Core Zone Teens Club with an arcade, kayak tours, air hockey, and more. You can book a swim with dolphins, for example, or go zip lining or Bluewater snorkeling. You can pick and choose what to do on each day, and there is a little something to do for everyone. Please check our partner sites when booking to verify that details are still correct. Cancellation/prepayment policies vary by room type and provider. If you disable this cookie, we will not be able to save your preferences. All security agents are trained in emergency protocols and procedures, as well as physical safety techniques.Sincerely,Joshua CamposSocial Media Coordinator & eConcierge. We absolutely loved that our group had upgraded to the Preferred Club and consider this to be a major perk of our stay. Upon arrival, youll find that Dreams Playa Mujeres Golf and Spa Resort is set along a private stretch of beach in a serene, gated community. Medallion taxi drivers have been attacking . 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