What do I do with the card after I've spent the money? ** What else can this account do?Find out at TurboDebitCard.Intuit.comMonthly and other fees apply.See Deposit Account Agreement for details. If you have any questions or cannot successfully replace your card online, contact Customer Service to request a replacement card: For Serve American Express Prepaid Debit Accounts, call 1-800-954-0559 ; For the Serve Pay As You Go Visa Prepaid Card, call 1-833-729-9646 Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. The amount in your Vault plus the amount of your available card balance cannot exceed your card balance limit. Your next reload will be first used to cover Except Chime they are free right? it takes about a day or two for the transaction amount to be deducted or credited to your account after a transaction is made. See Deposit Account Agreement (PDF) for details. See app for participating retailers.. Are there fees related to the Turbo Card Vault? Legal Info. Green Dot P.O. See, Activated, chip-enabled debit card required to use Ingo Money check cashing service. Fax: (512) 857-0263. It might have been declined because the address you provided to the merchant is different than the address we have on file for your card. Please check the IRS website for more information. final transaction is complete - meaning that those authorized dollars are not available for you to spend elsewhere. The average national savings account interest rate of 0.33% is determined by the FDIC as of 1/17/23. The average national savings account interest rate of 0.21% is determined by the FDIC as of 10/17/22. Please see the TurboTax FAQ below for more information on the Turbo Card. Other fees may apply. Must be 18 or older to purchase. In most cases, No. Important: Government Benefits and Stimulus Information, ATM Usage and Personal Identification Number (PIN), Deposit Account Agreement (Refund Advance), BAL XXXX (XXXX is the last 4 digits of your card number), See your transaction history for the last 30 days, HIST XXXX (XXXX is the last 4 digits of your card number), LOC ZZZZZ (ZZZZZ is the zip code or city, state), ATM ZZZZZ (ZZZZZ is the zip code or city, state). Balance and transaction history are available on the Turbo Card mobile app. Overdraft protection is only available on eligible Demand Deposit Accounts. Or do you have questions about Intuit's security and privacy policies? Can you assist me ? The exact time of day that your paycheck is deposited onto your card might vary from payday to payday. Interest paid on money in the High-Yield Savings Account every12 months based on the average daily balance of the prior 365days, up to a maximum average daily balance of $10,000 if theaccount is in good standing. 2.00% Annual Percentage Yield on savings up to $10K as of October 2022, may change anytime. Interest is paid annually on the average daily balance of savingsof the prior 365 days, up to a maximum average daily balanceof $10,000 and if the account is in good standing. Limits apply. All checks are subject to approval for funding in Ingo Moneys sole discretion. What is the status of your federal tax refund? Limits apply. Please see the TurboTax FAQ below for more information on the Turbo Card. See Deposit Account Agreement (PDF) for terms and conditions. The reason is that the rental car company won't know if they need to charge you for additional expenses like gas, The Turbo Card Vault is a FREE feature that allows you to set aside cash for a rainy day or a specific goal. Download the Turbo Card app to control your money while on the go Can I send money to someone outside the U.S.? 4 free withdrawals per calendar month, $3.00 per withdrawal thereafter. There have been too many times where Ive had money stashed in The Vault and needed to access some money and wasnt able to because the app was glitching or whatever the issue is. Prices are subject to change without notice. If you are getting a $1,200 refund, the maximum refund advance amount is $500. Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from The developer, Green Dot Corporation, indicated that the apps privacy practices may include handling of data as described below. Questions about your Turbo Visa Debit Card? Your name will be embossed on the card and your personal information will be kept on record. 2. Early direct deposit depends on deposit verification. If they do, well deposit the amount on your card when we receive payment instructions (instead of waiting for the actual payday) so you can enjoy your money sooner. APY may change before or after you open an account. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. Learn more Mobile banking Initial and ongoing direct deposits are required for overdraft coverage. A person-to-person transaction is not considered a load or reload for the purpose of waiving the monthly charge. https://turbodebitcard.intuit.com/help-faq-s **Say "Thanks" by clicking the thumb icon in a post 2.00% Annual Percentage Yield (APY) as of October 2022. The average national savings account interest rate of 0.37% is determined by the FDIC as of 3/20/23. receive a notification? Ive used this card for quite some time now. Real experts - to help or even do your taxes for you. by email) or their cell reception (if sending by text message). or merchant directly if you want to cancel these services. Previously authorized transactions and deposits/transfers to your account will function with a locked card. Samsung is a registered trademark of Samsung Electronics Co., Ltd. 2023 Green Dot Corporation. I cannot obtain the balance on my turbotax/Visa Card? Ask questions and learn more about your taxes and finances. Get started now. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. See, The $5 promo code offer is valid only for users who successfully use the $5 promo code in the Ingo Money app before the promo code expires on 12/31/23. Call us Contact Customer Support at (866) 795-7597 5am-9pm PST, 7 days a week. Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - https://turbotax.intuit.com/tax-tools/efile-status-lookup/If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds, I failed my tax but have not got return yet I want know is there a problem in my refund. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Finally, our customer support phone number is 1-800-4INTUIT (1-800-446-8848). See app for participating retailers. Weird right? Visit, Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. How can I get my balance, view my transaction history, or get other information using my mobile phone? Get Started by clicking "Create Online Account" below. If you have sent money to the wrong email address or cell phone, you should cancel that transaction right away. All checks are subject to approval for funding in Ingo Moneys sole discretion. SeeDeposit Account Agreement for details at GO2bank.com. We do not charge accountholders to receive a text message. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Mobile check cashing: Ingo Money is a service provided by First Century Bank, N.A. Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. Leave a . APY may change before or after you open an account. Seefdic.gov/deposit/deposits/prepaid.html for details. There are no additional fees to use the Vault, but money in your Vault does not earn interest. #1 Best Selling Tax Software: Based on aggregated sales data for all tax year 2021 TurboTax products. We will be sure to keep you updated on the status as soon as all features are fully available. National average interest based on FDICs published rates as of 10/17/22 on the $2,500 product tier of insured depository institutions for which data is available. This means that you might not have access to these funds for as long as 90 days. Make sure the name and social security number on file with your employer or benefits provider matches what's on your Turbo Card account exactly. Fees on your primary deposit account may reduce earnings on your savings account. Carrier message and data rates apply. for other purchases. You can also send money to friends and family. Visit, Ingo Money will provide all customer service for mobile check cashing using the Ingo Money App. Deposit cash to a bank debit card even your own when its not with you. Early tax refund deposit applies to federal tax returns filed directly with the Internal Revenue Service (IRS) and depends on IRS timing, payment instructions and bank fraud prevention measures. Find your AT&T PREPAID mobile hotspot Wi-Fi network name (UNITE-xxxx) and connect. Fees may apply. Visa is a registered trademark owned by Visa International Service Association. Mon-Fri 8AM-10PM Central. The Green Dot Privacy Policy does not apply to the linked site and you should consult the Privacy Policy on that site for further information. If your payor confirms it was sent, ask them for the TRACE # of your direct deposit transaction. The Green Dot Privacy Policy does not apply to www.cdc.gov, www.consumer.ftc.gov and www.who.int and you should consult the privacy disclosures on www.cdc.gov, www.consumer.ftc.gov and www.who.int for further information. Restaurants will verify if you have enough money on your card for the dining bill, plus an estimated tip. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. For most cards, pay with cash by 6 PM EST for your transaction to post the next business day, excluding weekends and holidays. *, Deposit cash at the register of 100,000+ retail locations nationwide, including 7-Eleven, CVS, Dollar General, Rite Aid, Walgreens, Walmart and more. Store return policies may vary. Money in your Vault cannot be spent on purchases or cash withdrawals. Download the app for free from the App Store or Google Play to get started. You can also log in any time and check your transaction history. Not a gift card. Plus, as an FDIC-insured digital bank without traditional branches or bankers hours, you wont have to worry about your ability to bank with us. No. If you wish to add TurboTax Live, it costs $199.99. Then makes it difficult for customers to activate or use card. the U.S. government is sending stimulus payments, also known as Economic Impact Payments. After the first monthly fee, the $7.95 monthly fee is waived whenever you direct deposit $500 or more in theprevious monthly period. As such, early direct deposit availability may vary from pay period to pay period. It is the most convenient way to manage money and make purchases without any traditional bank account or credit card. Opt-in required. Plus any fee the ATM owner may assess. February 20, 2020 3:17 PM My card never arrived! Turbo Debit maintains a robust online FAQ that addresses many common questions. The recipient can receive the money you sent if they have a Green Dot Bank issued card in good standing. Common questions turbotax/Visa card amount in your Vault can not exceed your balance! 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